The key to avoiding fire is understanding factors and behaviours within your business and carrying out a thorough assessment to minimise risk. Duration 2 – 3 hours Qualifications Learners will receive an e-learning completion certificate, which is downloadable upon successful finishing the course. Key Elements interactive exercises/gaming media-rich content interactive…
The costs associated with fire are significant, from physical costs including destruction of property, loss of income and increased insurance premiums, through to immeasurable, profound costs including loss of life, severe injury and reputational damage. Duration 20 – 40 minutes Qualifications Learners will receive an e-learning completion certificate, which is…
It’s estimated that fraud costs UK businesses over £190 billion each year, with over 70 per cent of fraud occurring in the private sector and over 20 per cent in the public sector. Ensuring your organisation understands the different types of fraud and how to prevent it is vital, and…
Modern slavery is a global problem where victims are exploited and mistreated for personal gain. The rights of the victims are actively ignored, and in many cases, the vulnerabilities of the victims are used to continue the abuse and exploitation. Duration 30 minutes Qualifications Learners will receive an e-learning completion…
Lone working is a term that applies to anybody who is working alone, with no supervision, for any length of time. This can range from roles such as a gas engineer visiting a domestic property to a warehouse operative retrieving goods from racking. If an employee is working in a…
Working from home has now become an ever-growing trend. With so many people in the workforce now embracing home working, employers must consider the challenges of supporting their home working staff to continue to work safely, just as they would with any employee. Equally, home workers must take care with…
Mental health plays a huge role in the physical wellbeing of individuals. By raising awareness of mental health and continuing to reduce the stigma surrounding mental ill health, we become better equipped to identify how best to support those who may be struggling and help increase their quality of life.…
Good customer service is good for business. Studies show that the biggest differentiator for customers’ purchases will not be based on product or price but will be driven by service and experience. Ensure customer service in your business hits the right note with an online training course from Highfield e-learning. Duration 1…