Duration

18 – 30 months

Suitable for

Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Progression

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI.

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.

They are accountable to a more senior manager or business owner.Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities:

Creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Roles/Occupations may include:

Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Link To Professional Registration:

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI.

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