This accredited qualification is ideal for anyone wishing to work as a CCTV operative, as it provides the necessary skills and knowledge to apply for an SIA licence in this field. It has been developed to meet the requirements of the Security Industry Authority (SIA).


4 Days


Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry


Mercury Training Services are also National providers for other SIA courses, including Security Guarding, Physical Intervention and CCTV (Public space surveillance). Each Mercury course is designed to meet the standards of the SIA and the needs at work.


Any business that uses CCTV to monitor a public space or members of the public will need trained security staff qualified as a CCTV operator and who hold a SIA licence.

A level 2 award for CCTV operators in the private security industry qualification is required by law for an individual to apply for a SIA licence to work as a CCTV operator.

What is covered

Subjects covered include roles and responsibilities of CCTV operators, codes of practice, operational procedures and guidelines, CCTV equipment and operation and surveillance techniques.

The main characteristics of the private security industry
• The importance of safe working practices
• Drug-misuse legislation
• The purpose of CCTV systems
• Surveillance techniques
• Producing evidential documentation

How will I be assessed

This qualification is assessed by practical assessments and multiple-choice examinations.